Leveraged Technology, Inc Announces New Monitoring Approach:
LTI Proactive Information Management Monitor (PIMM™) 360
New York, NY– August 19, 2008 - Leveraged Technology, Inc. (LTI), a leading provider of innovative Managed Services, IT solutions and Consulting services to Global 2000 and Mid-tier market companies, is proud to announce LTI Proactive Information Management Monitor (PIMM™) 360. This powerful new service offering is built upon LTI’s years of experience and unsurpassed commitment to providing outstanding customer support.
LTI’s PIMM™ 360 is a branded solution that was developed to support communication between intelligent digital devices. This solution allows LTI’s managed service resources to more effectively monitor any device with a sensor, pulse or voltage signal. Moreover, LTI PIMM 360 enables the establishment of customer specified thresholds for near real time alerting of incidents, and the pre-establishment of processes and methods that will result in the ability to quickly restore your systems to working order. This proactive solution enables clients to contain their support costs; save time; increase productivity and reduce the loss of revenue resulting from service outages. Using this powerful monitoring solution, capable of alerting whenever an issue arises and automatically escalating that issue for prompt resolution. The power that LTI can bring to your support organization is greatly enhanced.
“There are a lot of monitoring devices available but, none more powerful than LTI’s PIMM™ 360 solution – you don’t even have to view it because it lets you know about the issues that are important to you. This solution is capable of monitoring, measuring, collecting, analyzing, managing, notifying and reporting on the health and performance of our client’s enterprise-wide IT investments in near real time. By implementing proactive processes to complement this solution, I am pleased to say that LTI has once again come up with a way of differentiating our quality of service and support.” said Steven H. Rothman, President and CEO, Leveraged Technology, Inc.
LTI’s PIMM™ 360 Management Operating System (MOS) agent is the proprietary software component that sits at the customer site that collects the raw management data. Our MOS agents are platform agnostic and collect data from any hardware, software, OS, Db, network devices and/or sensors – displaying the results in the customers “buddy list” known as LTI’s PIMM™ 360. Our solution also offers an advanced alert notification system that supports both text messaging and numeric paging devices. Alert notification can be defined at the device and/or the object level and alerts are sent out to multiple users in a dynamically scheduled environment. This feature enables LTI’s resources to better support you regardless of whether they are in a center environment, at a client site or at a remote site.
“LTI’s PIMM™ 360 Solution is scalable and provides practical operational support through its flexibility, affordability and platform independence. Our intention is to demonstrate to clients that our proactive level of support enabled by this offering can change the entire cost structure within their support organizations today.” said Jayne Fitzgerald, Chief Operating Officer, Leveraged Technology, Inc.
Built upon the powerful PIMM capabilities, LTI has developed custom solutions focused of Point of Sale applications for restaurants, fast food chains and retail stores. By incorporating video capture devices with the monitoring and alerting capabilities, LTI has been able to help its clients reduce the impact of shrinkage in a variety of areas, thus increasing overall business profitability.
About Leveraged Technology, Inc.
A pioneer in Service Desk Management technology since 1983, Leveraged Technology, Inc provides virtualization excellence. Through our proprietary operational “Insourcing” practices, we deliver complete Service Desk and IT solutions that enable enterprises and midsized companies alike to realize dramatically reduced operating costs and IT Infrastructure complexity. Our highly skilled consultants help you design, implement, and manage your virtual IT environment and realize the full value of your IT solutions investment. LTI’s leadership team brings extensive management and technology expertise from leading IT consulting services organizations and principal IT operating roles at enterprises and midsized organizations. The company’s customers include Berlex Laboratories, Lifetime Networks, sanofi-aventis, Bain Capital, Viacom, Prudential and Oxygen Media. For more information, please visit http://www.lev-tech.com
Leveraged Technology Inc.
432 Park Avenue South
New York, New York 10016
(800) 673-2241
212-453-1000
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Copyright © 2008 Leveraged Technology Inc. All Rights Reserved. 432 Park Ave. S, New York, N.Y. 10016. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.
Media Contact:
Shakirat Lajide
Marketing Manager
Leveraged Technology, Inc.
Phone: 212-453-1045
Email: shakirat.lajide@lev-tech.com