LTI has been a recognized leader in providing Managed Service Solutions to clients large and small and we have been able to consistently satisfy the needs of the most demanding clients. LTI, in effect, becomes a natural extension of your enterprise, assuming accountability to meet strict service level agreements that align with your business and operational goals. In addition, we are continuously focused on driving on-going operational improvements and cost saving. Some of our key managed service solutions include:

• Managed Remote NOC Solution – LTI Remote 360 Service Desk Solution
  Offering our clients the same support capabilities and the same superior level of service from our remote site facilities in NY and NJ that we have provided on client sites for many years.  With the state-of-the- art remote monitoring and management tools that we are utilizing in these centers; trained and certified technicians; and powerful remote management and trouble resolution tools – LTI  is able to demonstrate that our proactive level of support can change the entire cost structure within our support organization's today.
  
  
  
• Managed Network Operation Center - LTI PIMMS™ 360
  Provides a state-of-the art managed solution capable of real-time monitoring of a clients' infrastructure and critical applications in an off-site hosted environment or in clients facility. Rather than having multiple monitoring systems, this state-of-the-art capability gives you complete visibility of your corporate assets in near-real time.
  
  
• Managed Cisco VOIP Solution - LTI Geckotech™ VoIP 360
  Enables clients who were previously unable to benefit from a VoIP solution, to do so, LTI’s Geckotech 360 is a fully managed off-site hosted solution – LTI designs; provisions; maintains and supports a cost-effective VoIP Communication Solution powered by Cisco and tailored to meet their business requirements. With this solution – you don’t need in-house expertise or staff to realize the cost savings and increased functionality that is associated with VoIP.
  
  
• Managed Service Solutions – LTI Managed Insourced Solutions
  Offers an alternative to “outsourcing” your support desk to distant locations. LTI’s Managed Insourced Solutions keeps your service desk and IT functions on-site and within reach while still enabling you to realize that cost savings and business advantages of outsourcing these key functions.
  
  
  
• Managed Support Solution – LTI SMARTsupport 360 Solution
  Offers clients a cost-effective alternative to problem resolution.  LTI can develop a customized SMARTsupport Solution completely tailored to meet you needs – through targeted implementations of maintenance contracts; managed sparing capabilities and “SMARTsupport" on-site or remote problem resolution services.
  
  
• Managed Workforce Solutions – LTI Leveraged@Home & LTI Distributed Workforce Solution
  Provides clients with an alternative to in-house support desk solutions. LTI’s distributed managed service solutions takes the headaches out of managing and supporting a remote staff – regardless of whether they work from their home or in remote offices. Clients are able to take full advantage of the benefits of an off-site staff – yet, still be assured that they are being managed and supported.