Leveraged Technology Inc. - Reframing Knowledge Management

There are now success stories documenting real and measurable productivity gains from Knowledge Management. There is a reliable body of KM best practices. But inspite of the evidence of value , there still is a great deal of resistance to the cost of enterprise knowledge management software, and to the process re-engineering required for the service desk to take on KM. Many executives view managing knowledge as a peripheral process, far from their teams’ core competency. Without their endorsement and commitment, knowledge management never takes root.

KM’s proponents have struggled for 15 years to overcome this “non-core process” perception, but if executives genuinely see KM as non-core, then it’s time to offer them a way to do with the maintenance of knowledge bases what executives have always done with non-core business processes: Outsource them.

Join Leveraged Technology Inc., for a 60-minute presentation led by 18-year KM veteran, Peter Dorfman to learn how KM outsourcing can provide productivity advantages, as a bridge to full KM adoption, or as a permanent knowledge strategy.

Attendees will learn:

• How Software as a Service (SaaS) and Open Source tools are beginning to cut enterprise software out of the KM cost equation
• How to structure a KM commitment to keep analysts engaged in the core process of capturing and sharing knowledge, as you outsource the non-core process of maintaining a knowledge base
• What a Business Process Outsourcing program for KM would look like
• and more....

For more information, please email us at info@lev-tech.com. We hope you can join us!

Register for this webinar to learn more about how Leveraged Technology Inc Solutions can help your organization.

After the presentation, the Presenter will be open for a live Q&A. Be sure to have your questions ready!